Warranty Policy
1. Warranty Coverage
Linteviz provides a one-year warranty for all Linteviz main products from the original date of purchase.
This warranty covers defects in materials and workmanship that occur under normal and intended use.
2. Products Not Covered by This Warranty
Accessories and replacement parts are not covered by this warranty, including but not limited to:
· Pliers Sheath
· Nylon Sheath
· Pocket Clip
· Screwdriver Bits
· Fire Starter Rod
· Replaceable Wire Cutters
· Folding Scissors
· Other similar accessories or replacement parts
3. What Is Covered
This warranty covers defects in materials and workmanship that occur during normal and intended use of the product.
Warranty coverage is subject to review and verification by Linteviz.
4. What Is Not Covered
This warranty does not cover:
· Normal wear and tear
· Misuse or improper use
· Accidental damage
· Unauthorized modification
· Unauthorized repair
· Improper handling
· Failure to follow product instructions
· Cosmetic wear caused by normal use
· Loss or theft
5. How to Submit a Warranty Claim
If you believe your Linteviz product has a defect covered by this warranty, please contact us at support@linteviz.com.
When submitting a warranty claim, please provide:
· Your order number
· A screenshot or other proof of your order
· A description of the issue
· Photos or videos clearly showing the issue
Providing complete information will help us review your claim more efficiently.
6. Warranty Review & Resolution
Warranty claims are subject to review and verification by Linteviz.
If a claim is approved, Linteviz may, at its discretion:
· Repair the product
· Provide a replacement
· Issue a refund
The appropriate resolution will be determined based on the specific circumstances of the warranty claim.
7. Return of Products for Warranty Service
Depending on the circumstances of the warranty claim, Linteviz may require the product to be returned for inspection, repair, or other warranty-related purposes.
If a product return is required, we will provide return instructions before you send the product back.
Please do not send products to us without receiving return instructions from Linteviz.
8. Replacement Products
If Linteviz provides a replacement product under this warranty, the replacement product will remain covered for the remaining portion of the original warranty period.
The replacement does not restart or extend the original one-year warranty period.
9. Warranty-Related Shipping Costs
If a warranty claim is approved, Linteviz will determine responsibility for applicable shipping costs based on the specific circumstances of the claim.
10. Original Purchaser
This warranty applies only to the original purchaser and is non-transferable.
Proof of purchase may be required to verify warranty eligibility.
Contact Us
If you have any questions about our Warranty Policy or would like to submit a warranty claim, please contact us at: