Privacy policy
1. Introduction
Linteviz operates this website and online store to provide customers with products and related services.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit, use, or make a purchase through our website, or otherwise communicate with us.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with our Terms of Service, Shipping Policy, Refund Policy, and Warranty Policy.
2. Personal Information We Collect
Depending on how you interact with our website and services, we may collect or process the following categories of personal information:
Contact Information
·Name
·Email address
·Shipping address
·Billing address
·Telephone number
Order and Transaction Information
·Products viewed, added to cart, or purchased
·Order details
·Transaction information
·Payment status and payment-related information
·Returns, refunds, or warranty information
Communications
Information you provide when you contact us, including information submitted through customer support, email, return requests, warranty claims, or other communications.
Device and Technical Information
We may automatically collect certain information about the device and connection you use to access our website, including:
·IP address
·Browser type
·Device type
·Operating system
·Network information
·Website access information
Usage Information
We may collect information about how you interact with our website, including pages viewed, products viewed, browsing activity, and other interactions with our Services.
3. How We Collect Personal Information
We may collect personal information from the following sources:
·Directly from you, such as when you place an order, contact us, submit a return or warranty request, or subscribe to marketing communications.
·Automatically through our website, including through cookies and similar technologies.
·From service providers, such as Shopify, payment providers, shipping providers, fulfillment providers, analytics providers, and other companies that provide services on our behalf.
·From other third parties, where permitted by applicable law.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to operate and improve our website and Services.
These technologies may be used to:
·Enable essential website functions
·Remember shopping cart items and preferences
·Understand how visitors use our website
·Improve website performance and user experience
·Help maintain website security
·Support marketing and advertising activities, where permitted by applicable law
You may be able to control or disable certain cookies through your browser or device settings. However, disabling certain cookies may affect the functionality of the website.
5. How We Use Personal Information
We may use personal information for the following purposes:
Providing and Operating Our Services
·Process and fulfill orders
·Process payments
·Arrange shipping and delivery
·Provide customer support
·Process returns, refunds, and warranty claims
·Maintain and improve our website and Services
Communicating With You
·Send order confirmations
·Send shipping and delivery notifications
·Respond to customer inquiries
·Communicate regarding returns, refunds, warranty claims, or other transactions
Marketing and Advertising
With your permission or where otherwise permitted by applicable law, we may use your information to send promotional and marketing communications, including information about products, promotions, new products, or other Linteviz updates.
Security and Fraud Prevention
We may use information to detect, prevent, investigate, or respond to fraudulent, illegal, unauthorized, or harmful activity.
Legal and Compliance Purposes
We may use personal information when necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to enforce our Terms and policies.
6. Marketing Communications
We may send you promotional and marketing communications by email.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.
Please note that even if you opt out of marketing communications, we may still send you non-promotional communications relating to your orders, purchases, transactions, account, shipping, refunds, warranties, or other necessary matters.
7. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.
These third parties may include:
·Shopify
·Payment processors and payment service providers
·Shipping and delivery providers
·Fulfillment providers
·Website hosting and technology providers
·Customer support providers
·Analytics and service providers
·Marketing and advertising service providers, where applicable
·Professional advisers or other service providers
We may also disclose personal information when required by law, legal process, governmental authority, or when reasonably necessary to protect our rights, property, users, or Services.
8. Relationship with Shopify
Our online store is powered by Shopify, which provides the technology and platform that enables us to operate our online store and provide our Services.
Information you provide through our website may be processed by Shopify and other service providers as necessary to operate the store, process transactions, provide services, and support our business.
Shopify may process personal information in accordance with its own privacy policies and applicable laws.
For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.
9. International Data Transfers
Because we operate an international e-commerce business and use service providers that may operate in different countries, your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate measures regarding such transfers.
10. Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, or services.
These third parties may have their own privacy policies and practices. Linteviz does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
11. Children's Privacy
Our Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from individuals under 18.
If you believe that a person under 18 has provided personal information to us, please contact us at support@linteviz.com so that we can review the situation and take appropriate action where required by applicable law.
12. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
·Provide our Services
·Fulfill transactions and orders
·Provide customer support
·Process returns, refunds, and warranty claims
·Comply with legal and regulatory obligations
·Resolve disputes
·Enforce our agreements and policies
·Protect our rights and Services
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
14. Your Privacy Rights and Choices
Depending on your location and as required by applicable law, you may have certain rights regarding your personal information.
These rights may include:
·The right to access or know what personal information we hold about you
·The right to request correction of inaccurate personal information
·The right to request deletion of personal information
·The right to request a copy of certain personal information
·The right to opt out of certain marketing communications
·Where applicable, the right to opt out of certain forms of sale, sharing, or targeted advertising
These rights are subject to applicable laws, exceptions, and limitations.
To exercise an applicable privacy right, please contact us at support@linteviz.com.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
15. Marketing Preferences
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the relevant email.
Opting out of marketing communications will not affect transactional or service-related communications that are necessary to complete or manage your orders or provide requested Services.
16. Privacy Complaints
If you have concerns or complaints about how we handle your personal information, please contact us at:
support@linteviz.com
We will review your inquiry and respond as appropriate and as required by applicable law.
Depending on where you live, you may also have the right to submit a complaint to the applicable privacy or data protection authority.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or other operational needs.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and post the revised version on our website.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
support@linteviz.com
Linteviz
Operated by 阳江市新成工贸有限公司
Yangjiang, Guangdong, China