Shipping policy
1. Shipping Destinations
Linteviz currently ships to eligible addresses within the contiguous United States and Washington D.C.
We do not currently ship to: Alaska, Hawaii, Puerto Rico, Guam, Other U.S. territories or remote U.S. regions, P.O. Boxes, and APO/FPO/DPO military addresses.
Please make sure your shipping address meets these requirements before placing your order.
2. Processing & Delivery
Orders are typically processed within 1–3 business days, excluding weekends and U.S. holidays.
After your order has shipped, standard delivery typically takes approximately 12–15 days.
Delivery times are estimates and may vary due to carrier delays, severe weather, transportation interruptions, or other circumstances beyond our control.
3. Shipping Cost
Free Standard Shipping is available for all eligible orders shipped within the contiguous United States.
We currently do not offer expedited or express shipping.
4. Tracking Information
Once your order has shipped, we will send a shipping confirmation email with your tracking number.
Please allow some time for tracking information to become active after the carrier receives your package.
5. Order & Address Changes
Order Cancellations
Customers may request to cancel an order through their customer account as long as the order has not been fulfilled or shipped.
Once an order has been fulfilled or shipped, it can no longer be canceled.
Address Changes
If you need to change your shipping address, please contact us at support@linteviz.com as soon as possible after placing your order.
We will make reasonable efforts to update the shipping address before the order is fulfilled or shipped, but address changes cannot be guaranteed.
Customers are responsible for providing accurate and complete shipping information.
6. Lost or Damaged Packages
l Lost in Transit
If the shipping carrier confirms that your package has been lost in transit, Linteviz will provide a replacement shipment.
If your package has not arrived within the expected delivery timeframe or your tracking information shows an unusual delay, please contact us so we can investigate with the carrier.
l Damaged in Transit
Please inspect your package and product immediately upon delivery for any visible damage caused during transportation.
If you notice any damage, please contact us on the day of delivery and provide your order number along with photos or videos showing the damaged package and product.
After verification confirms that the damage occurred during transportation, Linteviz will provide a replacement.
Damage or product issues that occur after the product has been used are not considered shipping damage and may be handled under our Warranty Policy.
7. Delivery Issues & Split Shipments
Customers are responsible for providing accurate shipping information.
Linteviz is not responsible for delivery failures caused by incorrect or incomplete address information or refusal of delivery.
If a package cannot be delivered due to information provided by the customer, free reshipment is not guaranteed and additional shipping costs may apply.
For order fulfillment purposes, we may ship items from the same order separately when necessary. If your order is shipped in multiple packages, tracking information will be provided when applicable.
8. Customs & Product Compliance
l Customs and Import Duties
For shipments to the contiguous United States, applicable U.S. import duties and customs clearance fees are included in our shipping service.
Under normal circumstances, customers will not be required to pay additional U.S. import duties or customs clearance fees upon delivery.
l Product Legal Compliance
Linteviz products, including knives, multitools, and outdoor tools, may be subject to federal, state, and local laws and regulations.
Customers are responsible for ensuring that the purchase, possession, carrying, and use of Linteviz products comply with all applicable laws and regulations in their location.
Linteviz is not responsible for losses, delays, or legal issues resulting from violations of applicable laws or regulations.
Contact Us
If you have any questions about shipping, please contact us at: